@import url('https://fonts.googleapis.com/css2?family=Syne:wght@400;500;600;700;800&family=DM+Sans:ital,opsz,wght@0,9..40,300;0,9..40,400;0,9..40,500;0,9..40,600;1,9..40,400&display=swap');

/* ─── CSS Variables ─────────────────────────────── */
:root {
  --blue-50:  #eff6ff;
  --blue-100: #dbeafe;
  --blue-400: #60a5fa;
  --blue-500: #3b82f6;
  --blue-600: #2563eb;
  --blue-700: #1d4ed8;
  --blue-glow: rgba(59,130,246,0.35);
  --red-glow:  rgba(239,68,68,0.35);
  --green-glow: rgba(16,185,129,0.35);
  --amber-glow: rgba(245,158,11,0.35);

  --radius-sm: 6px; --radius-md: 12px; --radius-lg: 18px; --radius-xl: 24px;
  --transition: 0.22s cubic-bezier(.4,0,.2,1);
  --transition-slow: 0.45s cubic-bezier(.4,0,.2,1);
  --font-display: 'Syne', sans-serif;
  --font-body:    'DM Sans', sans-serif;
  --shadow-sm:  0 1px 3px rgba(0,0,0,.08),0 1px 2px rgba(0,0,0,.05);
  --shadow-md:  0 4px 16px rgba(0,0,0,.10),0 2px 6px rgba(0,0,0,.06);
  --shadow-lg:  0 10px 40px rgba(0,0,0,.14),0 4px 12px rgba(0,0,0,.08);
  --shadow-blue: 0 0 0 3px rgba(59,130,246,0.28);
}

[data-theme="dark"],:root {
  --bg-base:#080c14; --bg-surface:#0d1220; --bg-card:#111827; --bg-elevated:#161f30; --bg-hover:#1a2540;
  --border:rgba(255,255,255,.07); --border-md:rgba(255,255,255,.11); --border-accent:rgba(59,130,246,.35);
  --text-primary:#f1f5f9; --text-secondary:#94a3b8; --text-muted:#475569; --text-inverse:#0d1220;
  --dot-color:rgba(59,130,246,0.18); --header-bg:rgba(8,12,20,0.85);
}
[data-theme="light"] {
  --bg-base:#f0f4ff; --bg-surface:#ffffff; --bg-card:#ffffff; --bg-elevated:#f8faff; --bg-hover:#eef2ff;
  --border:rgba(0,0,0,.07); --border-md:rgba(0,0,0,.11); --border-accent:rgba(59,130,246,.3);
  --text-primary:#0f172a; --text-secondary:#475569; --text-muted:#94a3b8; --text-inverse:#ffffff;
  --dot-color:rgba(59,130,246,0.12); --header-bg:rgba(240,244,255,0.88);
  --shadow-sm:0 1px 3px rgba(0,0,0,.06),0 1px 2px rgba(0,0,0,.04);
  --shadow-md:0 4px 16px rgba(0,0,0,.07),0 2px 6px rgba(0,0,0,.04);
  --shadow-lg:0 10px 40px rgba(0,0,0,.09),0 4px 12px rgba(0,0,0,.05);
}

/* ─── Reset ─────────────────────────────────────── */
*,*::before,*::after{box-sizing:border-box;margin:0;padding:0;}
html{scroll-behavior:smooth;}
body{font-family:var(--font-body);font-size:15px;line-height:1.6;background:var(--bg-base);color:var(--text-primary);min-height:100vh;overflow-x:hidden;transition:background var(--transition-slow),color var(--transition-slow);}

/* ─── Dot BG ────────────────────────────────────── */
#dot-canvas{position:fixed;inset:0;width:100%;height:100%;pointer-events:none;z-index:0;}

/* ─── Layout ────────────────────────────────────── */
.page-wrap{position:relative;z-index:1;display:flex;flex-direction:column;min-height:100vh;}
.container{width:100%;max-width:1180px;margin:0 auto;padding:0 24px;}
.main-content{flex:1;padding:40px 0 60px;}

/* ─── Header ────────────────────────────────────── */
.site-header{position:sticky;top:0;z-index:200;background:var(--header-bg);backdrop-filter:blur(18px) saturate(160%);-webkit-backdrop-filter:blur(18px) saturate(160%);border-bottom:1px solid var(--border);transition:background var(--transition-slow),border-color var(--transition-slow);}
.header-inner{display:flex;align-items:center;gap:20px;height:64px;}
.logo{display:flex;align-items:center;gap:10px;text-decoration:none;flex-shrink:0;}
.logo-icon{width:36px;height:36px;background:linear-gradient(135deg,var(--blue-500),var(--blue-700));border-radius:var(--radius-sm);display:flex;align-items:center;justify-content:center;color:#fff;font-size:15px;box-shadow:0 0 16px var(--blue-glow);flex-shrink:0;}
.logo-text{font-family:var(--font-display);font-size:18px;font-weight:700;color:var(--text-primary);letter-spacing:-.3px;transition:color var(--transition);}
.header-nav{display:flex;align-items:center;gap:4px;margin-left:auto;flex-wrap:nowrap;}
.nav-link{display:flex;align-items:center;gap:7px;padding:7px 13px;border-radius:var(--radius-sm);color:var(--text-secondary);text-decoration:none;font-size:14px;font-weight:500;transition:all var(--transition);white-space:nowrap;}
.nav-link:hover,.nav-link.active{color:var(--text-primary);background:var(--bg-hover);}
.nav-link.active{color:var(--blue-500);}
.btn-anydesk{display:flex;align-items:center;gap:7px;padding:7px 14px;border-radius:var(--radius-sm);background:linear-gradient(135deg,#e8320a,#c42a06);color:#fff;text-decoration:none;font-size:13px;font-weight:600;transition:all var(--transition);white-space:nowrap;box-shadow:0 2px 8px rgba(232,50,10,.3);}
.btn-anydesk:hover{transform:translateY(-1px);box-shadow:0 4px 16px rgba(232,50,10,.4);}
.btn-anydesk i{font-size:13px;}
.theme-toggle{width:36px;height:36px;border:1px solid var(--border-md);background:var(--bg-card);border-radius:var(--radius-sm);display:flex;align-items:center;justify-content:center;cursor:pointer;color:var(--text-secondary);transition:all var(--transition);font-size:14px;flex-shrink:0;}
.theme-toggle:hover{color:var(--blue-500);border-color:var(--blue-500);}

/* Mobile header controls */
.mobile-header-controls{display:none;align-items:center;gap:8px;margin-left:auto;}
.burger-btn{width:36px;height:36px;border:1px solid var(--border-md);background:var(--bg-card);border-radius:var(--radius-sm);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:5px;cursor:pointer;transition:all var(--transition);}
.burger-btn span{display:block;width:18px;height:2px;background:var(--text-secondary);border-radius:2px;transition:all var(--transition);}
.burger-btn.open span:nth-child(1){transform:translateY(7px) rotate(45deg);}
.burger-btn.open span:nth-child(2){opacity:0;}
.burger-btn.open span:nth-child(3){transform:translateY(-7px) rotate(-45deg);}

/* Mobile Menu */
.mobile-menu-overlay{display:none;position:fixed;inset:0;background:rgba(0,0,0,.5);z-index:250;backdrop-filter:blur(4px);}
.mobile-menu-overlay.open{display:block;}
.mobile-menu{position:fixed;top:0;right:-100%;width:280px;max-width:85vw;height:100%;background:var(--bg-card);border-left:1px solid var(--border-md);z-index:300;transition:right .3s cubic-bezier(.4,0,.2,1);display:flex;flex-direction:column;overflow-y:auto;}
.mobile-menu.open{right:0;}
.mobile-menu-header{display:flex;align-items:center;justify-content:space-between;padding:18px 20px;border-bottom:1px solid var(--border);}
.mobile-menu-header .logo-text{font-size:17px;font-weight:700;}
.mobile-menu-close{width:32px;height:32px;border:1px solid var(--border-md);background:transparent;border-radius:var(--radius-sm);display:flex;align-items:center;justify-content:center;cursor:pointer;color:var(--text-secondary);font-size:16px;}
.mobile-menu-body{padding:16px 12px;flex:1;}
.mobile-nav-link{display:flex;align-items:center;gap:12px;padding:12px 14px;border-radius:var(--radius-sm);color:var(--text-secondary);text-decoration:none;font-size:15px;font-weight:500;transition:all var(--transition);margin-bottom:4px;}
.mobile-nav-link:hover,.mobile-nav-link.active{background:var(--bg-hover);color:var(--text-primary);}
.mobile-nav-link.active{color:var(--blue-500);}
.mobile-nav-link i{width:20px;text-align:center;}

/* ─── Buttons ───────────────────────────────────── */
.btn{display:inline-flex;align-items:center;gap:8px;padding:10px 20px;border-radius:var(--radius-sm);font-size:14px;font-weight:600;font-family:var(--font-body);cursor:pointer;text-decoration:none;border:none;transition:all var(--transition);white-space:nowrap;}
.btn-primary{background:linear-gradient(135deg,var(--blue-500),var(--blue-700));color:#fff;box-shadow:0 2px 12px var(--blue-glow);}
.btn-primary:hover{transform:translateY(-1px);box-shadow:0 4px 20px var(--blue-glow);filter:brightness(1.08);}
.btn-secondary{background:var(--bg-card);color:var(--text-primary);border:1px solid var(--border-md);}
.btn-secondary:hover{background:var(--bg-hover);border-color:var(--blue-500);color:var(--blue-500);}
.btn-ghost{background:transparent;color:var(--text-secondary);border:1px solid var(--border);}
.btn-ghost:hover{background:var(--bg-hover);color:var(--text-primary);}
.btn-danger{background:linear-gradient(135deg,#ef4444,#b91c1c);color:#fff;box-shadow:0 2px 10px var(--red-glow);}
.btn-danger:hover{transform:translateY(-1px);box-shadow:0 4px 18px var(--red-glow);filter:brightness(1.08);}
.btn-success{background:linear-gradient(135deg,#10b981,#059669);color:#fff;box-shadow:0 2px 10px var(--green-glow);}
.btn-success:hover{transform:translateY(-1px);box-shadow:0 4px 18px var(--green-glow);filter:brightness(1.08);}
.btn-warn{background:linear-gradient(135deg,#f59e0b,#d97706);color:#fff;box-shadow:0 2px 10px var(--amber-glow);}
.btn-warn:hover{transform:translateY(-1px);box-shadow:0 4px 18px var(--amber-glow);filter:brightness(1.08);}
.btn-sm{padding:6px 13px;font-size:13px;}
.btn-lg{padding:13px 28px;font-size:15px;}

/* ─── Cards ─────────────────────────────────────── */
.card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-lg);padding:28px;box-shadow:var(--shadow-md);transition:background var(--transition-slow),border-color var(--transition-slow),box-shadow var(--transition);}
.card:hover{border-color:var(--border-md);}
.card-sm{padding:20px;border-radius:var(--radius-md);}
.card-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:22px;gap:12px;flex-wrap:wrap;}
.card-title{font-family:var(--font-display);font-size:18px;font-weight:700;color:var(--text-primary);display:flex;align-items:center;gap:10px;}
.card-title i{color:var(--blue-500);font-size:16px;}

/* ─── Forms ─────────────────────────────────────── */
.form-group{margin-bottom:18px;}
.form-label{display:block;font-size:13px;font-weight:600;color:var(--text-secondary);margin-bottom:7px;letter-spacing:.3px;text-transform:uppercase;}
.form-control{width:100%;padding:11px 14px;background:var(--bg-surface);border:1px solid var(--border-md);border-radius:var(--radius-sm);color:var(--text-primary);font-family:var(--font-body);font-size:14px;transition:all var(--transition);outline:none;}
.form-control:focus{border-color:var(--blue-500);box-shadow:var(--shadow-blue);background:var(--bg-card);}
.form-control::placeholder{color:var(--text-muted);}
select.form-control{cursor:pointer;}
textarea.form-control{resize:vertical;min-height:100px;}
.form-row{display:grid;grid-template-columns:1fr 1fr;gap:16px;}

/* ─── Badges ────────────────────────────────────── */
.badge{display:inline-flex;align-items:center;gap:5px;padding:3px 10px;border-radius:100px;font-size:12px;font-weight:600;letter-spacing:.2px;}
.status-open     {background:rgba(59,130,246,.15);color:var(--blue-400);border:1px solid rgba(59,130,246,.25);}
.status-progress {background:rgba(245,158,11,.12);color:#f59e0b;border:1px solid rgba(245,158,11,.25);}
.status-resolved {background:rgba(16,185,129,.12);color:#10b981;border:1px solid rgba(16,185,129,.25);}
.status-closed   {background:rgba(148,163,184,.1);color:#94a3b8;border:1px solid rgba(148,163,184,.2);}
.priority-low      {background:rgba(148,163,184,.1);color:#94a3b8;border:1px solid rgba(148,163,184,.2);}
.priority-normal   {background:rgba(59,130,246,.12);color:var(--blue-400);border:1px solid rgba(59,130,246,.25);}
.priority-high     {background:rgba(245,158,11,.12);color:#f59e0b;border:1px solid rgba(245,158,11,.25);}
.priority-critical {background:rgba(239,68,68,.12);color:#ef4444;border:1px solid rgba(239,68,68,.25);}

/* ─── Tables ────────────────────────────────────── */
.table-wrap{overflow-x:auto;border-radius:var(--radius-md);-webkit-overflow-scrolling:touch;}
table{width:100%;border-collapse:collapse;font-size:14px;}
thead th{text-align:left;padding:11px 16px;font-size:12px;font-weight:700;letter-spacing:.6px;text-transform:uppercase;color:var(--text-muted);background:var(--bg-surface);border-bottom:1px solid var(--border);white-space:nowrap;}
tbody td{padding:13px 16px;border-bottom:1px solid var(--border);color:var(--text-secondary);vertical-align:middle;}
tbody tr:last-child td{border-bottom:none;}
tbody tr{transition:background var(--transition);}
tbody tr:hover{background:var(--bg-hover);}
.td-title{color:var(--text-primary);font-weight:500;}

/* ─── Alerts ────────────────────────────────────── */
.alert{display:flex;align-items:flex-start;gap:11px;padding:13px 16px;border-radius:var(--radius-sm);font-size:14px;margin-bottom:20px;border:1px solid transparent;animation:slideIn .28s ease;}
.alert i{margin-top:2px;flex-shrink:0;}
.alert-success{background:rgba(16,185,129,.1);border-color:rgba(16,185,129,.25);color:#10b981;}
.alert-error  {background:rgba(239,68,68,.1);border-color:rgba(239,68,68,.25);color:#ef4444;}
.alert-info   {background:rgba(59,130,246,.1);border-color:rgba(59,130,246,.25);color:var(--blue-400);}
.alert-warn   {background:rgba(245,158,11,.1);border-color:rgba(245,158,11,.25);color:#f59e0b;}
@keyframes slideIn{from{opacity:0;transform:translateY(-8px);}to{opacity:1;transform:translateY(0);}}

/* ─── Page Headings ─────────────────────────────── */
.page-heading{margin-bottom:32px;}
.page-heading h1{font-family:var(--font-display);font-size:clamp(22px,4vw,30px);font-weight:800;color:var(--text-primary);line-height:1.2;letter-spacing:-.5px;}
.page-heading p{color:var(--text-secondary);margin-top:6px;font-size:15px;}
.page-heading .heading-accent{color:var(--blue-500);}

/* ─── Stats Grid ────────────────────────────────── */
.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:16px;margin-bottom:30px;}
.stat-card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-md);padding:20px 22px;display:flex;align-items:center;gap:14px;transition:all var(--transition);box-shadow:var(--shadow-sm);}
.stat-card:hover{border-color:var(--border-accent);transform:translateY(-2px);box-shadow:var(--shadow-md);}
.stat-icon{width:44px;height:44px;border-radius:var(--radius-sm);background:linear-gradient(135deg,rgba(59,130,246,.18),rgba(37,99,235,.1));display:flex;align-items:center;justify-content:center;color:var(--blue-500);font-size:18px;flex-shrink:0;}
.stat-icon.green{background:linear-gradient(135deg,rgba(16,185,129,.15),rgba(5,150,105,.1));color:#10b981;}
.stat-icon.amber{background:linear-gradient(135deg,rgba(245,158,11,.15),rgba(217,119,6,.1));color:#f59e0b;}
.stat-icon.red  {background:linear-gradient(135deg,rgba(239,68,68,.15),rgba(185,28,28,.1));color:#ef4444;}
.stat-value{font-family:var(--font-display);font-size:26px;font-weight:800;color:var(--text-primary);line-height:1;}
.stat-label{font-size:12px;color:var(--text-muted);margin-top:3px;font-weight:500;letter-spacing:.3px;}

/* ─── Charts ────────────────────────────────────── */
.charts-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px;margin-bottom:30px;}
.chart-wrap{position:relative;height:260px;}
canvas.chart-canvas{max-width:100%;max-height:100%;}

/* ─── Ticket Card ───────────────────────────────── */
.ticket-item{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-md);padding:18px 20px;margin-bottom:10px;display:flex;align-items:center;gap:14px;text-decoration:none;color:inherit;transition:all var(--transition);box-shadow:var(--shadow-sm);}
.ticket-item:hover{border-color:var(--border-accent);transform:translateX(3px);box-shadow:var(--shadow-md);background:var(--bg-elevated);}
.ticket-icon{width:40px;height:40px;border-radius:var(--radius-sm);display:flex;align-items:center;justify-content:center;font-size:16px;flex-shrink:0;}
.ticket-info{flex:1;min-width:0;}
.ticket-title{font-weight:600;color:var(--text-primary);font-size:15px;margin-bottom:4px;}
.ticket-meta{font-size:12px;color:var(--text-muted);display:flex;gap:10px;flex-wrap:wrap;}
.ticket-id-badge{font-family:monospace;font-size:12px;color:var(--blue-400);background:rgba(59,130,246,.1);border:1px solid rgba(59,130,246,.2);border-radius:4px;padding:1px 7px;}

/* ─── Rating Stars ──────────────────────────────── */
.star-rating{display:flex;gap:6px;align-items:center;}
.star-rating .star{font-size:22px;cursor:pointer;color:var(--border-md);transition:color var(--transition),transform var(--transition);}
.star-rating .star:hover,.star-rating .star.active{color:#f59e0b;}
.star-rating .star:hover{transform:scale(1.2);}
.star-rating.readonly .star{cursor:default;font-size:16px;}
.star-rating.readonly .star:hover{transform:none;}
.rating-badge{display:inline-flex;align-items:center;gap:5px;font-size:13px;font-weight:600;color:#f59e0b;}

/* ─── QR Code ───────────────────────────────────── */
.qr-container{text-align:center;padding:20px;background:var(--bg-surface);border-radius:var(--radius-md);border:1px solid var(--border);}
.qr-container img{border-radius:var(--radius-sm);border:4px solid var(--bg-card);box-shadow:var(--shadow-md);}
.qr-label{margin-top:10px;font-size:12px;color:var(--text-muted);}

/* ─── Chat Messages ─────────────────────────────── */
.chat-wrap{display:flex;flex-direction:column;gap:12px;max-height:400px;overflow-y:auto;padding:4px 2px;scrollbar-width:thin;scrollbar-color:var(--border-md) transparent;}
.chat-msg{max-width:78%;padding:11px 15px;border-radius:var(--radius-md);font-size:14px;line-height:1.5;animation:slideIn .2s ease;}
.chat-msg.user-msg{align-self:flex-end;background:linear-gradient(135deg,var(--blue-600),var(--blue-700));color:#fff;border-bottom-right-radius:4px;}
.chat-msg.admin-msg{align-self:flex-start;background:var(--bg-elevated);border:1px solid var(--border-md);color:var(--text-primary);border-bottom-left-radius:4px;}
.msg-meta{font-size:11px;opacity:.65;margin-top:4px;}

/* Live indicator */
.live-dot{display:inline-block;width:8px;height:8px;background:#10b981;border-radius:50%;animation:pulse-dot 1.5s ease infinite;margin-right:5px;}
@keyframes pulse-dot{0%,100%{opacity:1;transform:scale(1);}50%{opacity:.5;transform:scale(.8);}}

/* ─── Auth ──────────────────────────────────────── */
.auth-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:24px;}
.auth-card{width:100%;max-width:440px;background:var(--bg-card);border:1px solid var(--border-md);border-radius:var(--radius-xl);padding:40px;box-shadow:var(--shadow-lg);position:relative;z-index:1;}
.auth-logo{text-align:center;margin-bottom:28px;}
.auth-logo .logo-icon{width:52px;height:52px;margin:0 auto 12px;font-size:22px;}
.auth-logo h1{font-family:var(--font-display);font-size:22px;font-weight:800;color:var(--text-primary);}
.auth-logo p{color:var(--text-muted);font-size:14px;margin-top:4px;}
.auth-divider{display:flex;align-items:center;gap:12px;margin:20px 0;color:var(--text-muted);font-size:13px;}
.auth-divider::before,.auth-divider::after{content:'';flex:1;height:1px;background:var(--border-md);}

/* ─── Admin ─────────────────────────────────────── */
.admin-layout{display:flex;min-height:calc(100vh - 64px);}
.admin-sidebar{width:240px;flex-shrink:0;background:var(--bg-card);border-right:1px solid var(--border);padding:24px 12px;position:sticky;top:64px;height:calc(100vh - 64px);overflow-y:auto;transition:background var(--transition-slow);}
.sidebar-section-label{font-size:11px;font-weight:700;letter-spacing:.8px;text-transform:uppercase;color:var(--text-muted);padding:4px 12px 8px;margin-top:16px;}
.sidebar-link{display:flex;align-items:center;gap:10px;padding:9px 12px;border-radius:var(--radius-sm);color:var(--text-secondary);text-decoration:none;font-size:14px;font-weight:500;transition:all var(--transition);margin-bottom:2px;}
.sidebar-link:hover{background:var(--bg-hover);color:var(--text-primary);}
.sidebar-link.active{background:rgba(59,130,246,.12);color:var(--blue-500);}
.sidebar-link i{width:18px;text-align:center;font-size:14px;}
.admin-main{flex:1;min-width:0;padding:30px;}

/* ─── Empty states ──────────────────────────────── */
.empty-state{text-align:center;padding:60px 24px;color:var(--text-muted);}
.empty-state i{font-size:40px;margin-bottom:14px;color:var(--border-md);}
.empty-state h3{font-size:17px;color:var(--text-secondary);margin-bottom:6px;font-family:var(--font-display);}

/* ─── Footer ────────────────────────────────────── */
.site-footer{border-top:1px solid var(--border);padding:20px 0;text-align:center;color:var(--text-muted);font-size:13px;background:var(--bg-surface);}
.site-footer a{color:var(--blue-400);text-decoration:none;}

/* ─── Animations ────────────────────────────────── */
@keyframes fadeUp{from{opacity:0;transform:translateY(18px);}to{opacity:1;transform:translateY(0);}}
.fade-up{animation:fadeUp .4s ease forwards;}
.fade-up-1{animation-delay:.05s;opacity:0;}
.fade-up-2{animation-delay:.12s;opacity:0;}
.fade-up-3{animation-delay:.19s;opacity:0;}
.fade-up-4{animation-delay:.26s;opacity:0;}

/* ─── Hero ──────────────────────────────────────── */
.hero{padding:80px 0 60px;text-align:center;}
.hero-tag{display:inline-flex;align-items:center;gap:7px;padding:5px 14px;background:rgba(59,130,246,.1);border:1px solid rgba(59,130,246,.25);border-radius:100px;font-size:12px;font-weight:700;color:var(--blue-400);letter-spacing:.5px;margin-bottom:22px;}
.hero h1{font-family:var(--font-display);font-size:clamp(32px,6vw,58px);font-weight:800;line-height:1.1;letter-spacing:-1.5px;color:var(--text-primary);margin-bottom:18px;}
.hero h1 span{background:linear-gradient(135deg,var(--blue-400),var(--blue-600));-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text;}
.hero p{color:var(--text-secondary);font-size:17px;max-width:520px;margin:0 auto 32px;line-height:1.65;}
.hero-cta{display:flex;gap:12px;justify-content:center;flex-wrap:wrap;}
.features-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:16px;margin-top:60px;}
.feature-card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-lg);padding:24px;transition:all var(--transition);}
.feature-card:hover{border-color:var(--border-accent);transform:translateY(-3px);box-shadow:var(--shadow-lg);}
.feature-icon{width:46px;height:46px;background:linear-gradient(135deg,rgba(59,130,246,.18),rgba(37,99,235,.08));border-radius:var(--radius-sm);display:flex;align-items:center;justify-content:center;color:var(--blue-500);font-size:20px;margin-bottom:14px;}
.feature-card h3{font-family:var(--font-display);font-size:16px;font-weight:700;margin-bottom:7px;color:var(--text-primary);}
.feature-card p{font-size:14px;color:var(--text-secondary);line-height:1.5;}

/* ─── Push notification banner ──────────────────── */
.push-banner{background:rgba(59,130,246,.1);border:1px solid rgba(59,130,246,.25);border-radius:var(--radius-sm);padding:12px 16px;display:flex;align-items:center;gap:12px;font-size:14px;margin-bottom:20px;}
.push-banner i{color:var(--blue-400);flex-shrink:0;}

/* ─── Scrollbar ─────────────────────────────────── */
::-webkit-scrollbar{width:6px;height:6px;}
::-webkit-scrollbar-track{background:transparent;}
::-webkit-scrollbar-thumb{background:var(--border-md);border-radius:3px;}
::-webkit-scrollbar-thumb:hover{background:var(--text-muted);}

/* ─── Utils ─────────────────────────────────────── */
.divider{height:1px;background:var(--border);margin:24px 0;}
.text-blue{color:var(--blue-500);}
.text-muted{color:var(--text-muted);}
.text-small{font-size:13px;}
.mt-2{margin-top:8px;}.mt-3{margin-top:16px;}.mt-4{margin-top:24px;}
.mb-3{margin-bottom:16px;}.mb-4{margin-bottom:24px;}
.flex{display:flex;}.flex-wrap{flex-wrap:wrap;}
.items-center{align-items:center;}.justify-between{justify-content:space-between;}
.gap-2{gap:8px;}.gap-3{gap:16px;}
.w-full{width:100%;}
.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:20px;}

/* ─── RESPONSIVE ────────────────────────────────── */
@media (max-width: 900px) {
  .charts-grid{grid-template-columns:1fr;}
  .admin-layout .ticket-view-grid{grid-template-columns:1fr !important;}
}
@media (max-width: 768px) {
  .admin-sidebar{display:none;}
  .admin-main{padding:16px;}
  .header-nav{display:none;}
  .mobile-header-controls{display:flex;}
  .stats-grid{grid-template-columns:repeat(2,1fr);}
  .main-content{padding:24px 0 40px;}
  .hero{padding:48px 0 40px;}
  .features-grid{grid-template-columns:1fr;}
  .card{padding:20px;}
  /* Ticket detail two-col -> one-col */
  [style*="grid-template-columns:1fr 280px"],
  [style*="grid-template-columns:1fr 300px"]{
    display:block !important;
  }
  [style*="grid-template-columns:1fr 280px"] > div + div,
  [style*="grid-template-columns:1fr 300px"] > div + div{
    margin-top:20px;
  }
}
@media (max-width: 600px) {
  .form-row{grid-template-columns:1fr;}
  .grid-2{grid-template-columns:1fr;}
  .stats-grid{grid-template-columns:1fr 1fr;}
  .container{padding:0 14px;}
  .auth-card{padding:28px 18px;}
  .table-wrap table thead{display:none;}
  .table-wrap table tbody td{display:block;padding:6px 12px;}
  .table-wrap table tbody td::before{content:attr(data-label);display:block;font-size:11px;font-weight:700;color:var(--text-muted);text-transform:uppercase;letter-spacing:.4px;margin-bottom:2px;}
  .table-wrap table tbody tr{display:block;border:1px solid var(--border);border-radius:var(--radius-sm);margin-bottom:10px;padding:8px 4px;}
  .table-wrap table tbody tr:last-child{margin-bottom:0;}
}
@media (max-width: 400px) {
  .stats-grid{grid-template-columns:1fr;}
  .hero h1{font-size:28px;}
}

/* ─── Dashboard responsive layout ───────────────── */
.dash-layout { display: grid; grid-template-columns: 1fr 280px; gap: 24px; align-items: start; }
@media (max-width: 860px) {
  .dash-layout { grid-template-columns: 1fr !important; }
}

/* ─── Admin ticket view grid ─────────────────────── */
.ticket-view-grid { display: grid; grid-template-columns: 1fr 300px; gap: 24px; align-items: start; }
@media (max-width: 860px) {
  .ticket-view-grid { grid-template-columns: 1fr !important; }
}

/* ─── Charts responsive ──────────────────────────── */
@media (max-width: 860px) {
  .charts-grid { grid-template-columns: 1fr !important; }
}

/* ─── Admin main padding fix on small screens ─────── */
@media (max-width: 768px) {
  .admin-main { padding: 16px 14px; }
  .page-heading { margin-bottom: 20px; }
  .stats-grid { grid-template-columns: repeat(2, 1fr); }
}

/* ─── Table mobile cards (admin) ─────────────────── */
@media (max-width: 640px) {
  .table-wrap table { display: block; }
  .table-wrap table thead { display: none; }
  .table-wrap table tbody { display: block; }
  .table-wrap table tbody tr {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    margin-bottom: 10px;
    padding: 12px;
    background: var(--bg-card);
  }
  .table-wrap table tbody td {
    display: flex;
    flex-direction: column;
    padding: 0;
    border: none;
    font-size: 13px;
    min-width: 0;
  }
  .table-wrap table tbody td[data-label]::before {
    content: attr(data-label);
    font-size: 10px;
    font-weight: 700;
    letter-spacing: .5px;
    text-transform: uppercase;
    color: var(--text-muted);
    margin-bottom: 2px;
  }
  /* Make last (action) td row take full width */
  .table-wrap table tbody td:last-child { flex-direction: row; align-items: center; }
}

/* ─── Ticket items mobile ─────────────────────────── */
@media (max-width: 500px) {
  .ticket-item { flex-wrap: wrap; gap: 10px; }
  .ticket-item > div:last-child { flex-direction: row; flex-wrap: wrap; gap: 5px; }
}

/* ─── Hero mobile ────────────────────────────────── */
@media (max-width: 480px) {
  .hero { padding: 36px 0 28px; }
  .hero p { font-size: 15px; }
  .hero-cta { flex-direction: column; align-items: center; }
  .features-grid { gap: 10px; }
}

/* ─── Auth card mobile ───────────────────────────── */
@media (max-width: 480px) {
  .auth-card { padding: 28px 16px; border-radius: var(--radius-lg); }
  .auth-logo h1 { font-size: 19px; }
}

/* ─── Prevent horizontal overflow everywhere ─────── */
img, video, iframe, table { max-width: 100%; }
.container { overflow-x: hidden; }